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Rapid change in the funds industry is no longer a passing trend but the new norm. Investment in operational change must therefore deliver an operating model that enables the business to remain competitive, whatever the market conditions, says Milestone Group CEO, Geoff Hodge.
Technology plays a significant role in transformation initiatives, but decision-making models must be reviewed if funds managers are to achieve sustainable profitability. Operational efficiency has often played second fiddle to product and technical considerations with the latter consuming management agendas so long as products are delivering rapid growth and wide margins. Only when margins come under pressure does the core skill set of production management – namely, efficient use of resources,...
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