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By Dr. Bernd LIESENKÖTTER, Christian RUPP, Paul JENTSCH, Jan-Christoph ANDRÄ, Sebastian KNEISEL, zeb consulting*
Digitalization offers new possibilities
In times of persistently low interest rates, everyone is talking about the future of banks. These discussions often focus on the general changes that digitalization enables. In this context, portals, platforms and ecosystems are considered to be particularly future-oriented and critical for success, not only for the financial industry. Opinions vary as to whether portals, platforms or ecosystems are the real success factors—or indeed almost the saviors—of the future.
Yet a common understanding appears to be missing. The terms are often mixed up and not properly...
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