Mensuel de novembre 2022 - Informatique financière

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Digital Banking Maturity: Gap between best and the rest widens
Banks that strive to be leaders must offer more than just traditional financial services to their clients. According to the new Digital Banking Maturity report released by Deloitte, only 10% of the 304 retail banks assessed worldwide are digital champions. Those banks provide a wide range of functionalities relevant to customers, ensuring a compelling user experience that sets them apart from the rest. In Luxembourg, digitalization of the banking sector has progressed, yet remains below the global average.   Versatile accounts: the key to success   The report indicates that the pandemic irreversibly changed the banking sector. The option to open a personal account remotely – via internet banking or mobile app – is currently offered by 80%...
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