|
Banks that strive to be leaders must offer more than just traditional financial services to their clients. According to the new Digital Banking Maturity report released by Deloitte, only 10% of the 304 retail banks assessed worldwide are digital champions. Those banks provide a wide range of functionalities relevant to customers, ensuring a compelling user experience that sets them apart from the rest. In Luxembourg, digitalization of the banking sector has progressed, yet remains below the global average.
Versatile accounts: the key to success
The report indicates that the pandemic irreversibly changed the banking sector. The option to open a personal account remotely – via internet banking or mobile app – is currently offered by 80%...
|