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By George Nazi, CMT EALA Network services - Global Network Strategy Lead, Accenture
Digital service providers are driving the digital transformation at the heart of today’s “Digital World.” In recent years, disruptive players, ranging from over-the-top (OTT) entities such as Netflix, Inc. to superplatforms such as Amazon.com Inc., Google Inc. and Microsoft Corporation, have frequently offered differentiating and competing services, while in many cases exhibiting a significantly leaner operating model through the use of IT operations paradigms. Given these circumstances, service providers and enterprises are being required to rethink their business and operating models.
One of the key components of the provider’s and enterprise’s new thinking should be...
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