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By Laurent Moscetti, Managing Director Financial Services, Accenture Luxembourg
The life insurance industry is currently navigating an unprecedented set of challenges. In addition to navigating ever-more stringent regulations, insurers are grappling with an exceptionally turbulent business environment, the ongoing impact of the financial crisis, and a bleak economic outlook. In addition to these regulatory and macroeconomic factors, the pace of consumer and technological change is like nothing ever seen before. The dawn of the digital age, along with many powerful forces of change, is creating an entirely new operating landscape.
The life insurance industry has also lived with a constant stream of change over the last 30 years. It has survived an ever...
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