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The banking sector is changing rapidly. These changes force the traditional banking sector to re-think their business model and the required tools. Process automation may be the ingredient they need to compete with new entrants on all business levels. These were some of the topics that Agefi discussed with Stéphanie Karamalakova, Sales Director Financial Services at SAS Belgium and Luxembourg.
What are the main challenges for the banking sector nowadays?
According to the renowned financial analyst Brett King, banking is mirroring the trends in other industries towards customer centricity and simplicity. This is being driven by technology that provides an interconnected world of instantly available facts and comparisons. Banks are under threat because...
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