|
By Laurent MOSCETTI, Partner, Financial Services Consulting Service Line Leader Ajay BALI, Partner, Technology Consulting Service Leader, EY Luxembourg
European financial services firms are increasingly embedding Artificial Intelligence (AI) and Generative AI (GenAI) technologies into their operations to enhance productivity and efficiency. Yet, according to our second EY European Financial Services AI Survey, only a mere 9% of these firms consider themselves ahead of the curve in AI adoption. Despite high aspirations for a more AI-driven business environment, with 28% of firms accelerating their AI adoption over the past year, the majority remain in the early, experimental stages, particularly concerning GenAI.
Optimism amidst...
|