|
Private banks are often seen as lagging universal banks in terms of digital transformation. While the human element, such as the availability and attentiveness of customer relationship managers remains crucial, private banks cannot ignore the digital reality. How can they remain relevant to a younger, tech-savvy clientele? How can they ensure to remain close to customers who are often far away? How can they capitalize on innovation to free up advisory time and offer more personalized solutions? These are just some of the challenges facing private bankers.
Assessing the Digital Evolution of Luxembourg’s Private Banks
Three years after their initial study, the Association des Banques et Banquiers Luxembourg (ABBL) and KPMG decided it...
|