Recherche
S'identifier
jeudi 9 août 2012
Tous les titres

 

Fax du jeudi 9 août 2012 - Tous les titres

go back Retour << Article précédent     Article suivant >>

 

LuxembourgforFinance: The customer is king

People are taking control of their banking relationships. Banks need to embrace this trend and give more power to their clients. This is the conclusion of the Ernst Young Global Consumer Banking Survey 2012. According to this study, customers are more likely than ever to switch banks and social networks are becoming important sources of information. Overall, customer confidence in banking continues to fall with 40% of clients losing trust in the industry over the past year and only 22% gaining confidence. It is not surprising to note that this downward trend is the strongest in the European Union, which is in the midst of a fight over sovereign debt and the euro crisis.   Southern European countries top this chart: in Italy 72% of people have lost confidence in...
Cette page n'est accessible qu'aux abonnés payants.
Veuillez vous identifier si vous êtes abonnés à la consultation de nos archives.
Nous vous invitons à souscrire un abonnement, ou à prendre contact avec nous.

This page is only accessible to paying subscribers.
Please identify yourself if you have subscribed to the consultation of our archives.
We invite you to take out a subscription, or to contact us.
Ces entreprises nous font bénéficier de  leur expertise en collaborant avec Agefi Luxembourg.

These companies give us the benefit of their expertise by collaborating with Agefi Luxembourg.
DLA PIPER
Mazars.lu
Allen & Overy
AXA IM Luxembourg
Paragon
J. P. Morgan
Lpea.lu
Bearingpoint
Pictet Asset Management
VP Bank
Ernst&Young
Lamboley Executive Search
Stibbe
Loyens & Loeff
Castegnaro
NautaDutilh
Linklaters
Sia Partners
Zeb Consulting
Fi&FO
Comarch
SOCIETE GENERALE Securities Services
Square management
Generali Investements LU
MIMCO Capital