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Organisational culture set to be one of the key competitive differentiators for insurance companies according to PwC’s newly released report
PwC believes that a high performing culture is set to be one of the keys to competitiveness for insurance companies in the new normal. The new Report, “Insurance 2020: Unleashing the value from values”, finds that when there are so many economic, structural and market challenges to contend with, organisational culture can sometimes seem like an afterthought for many insurance companies. But to tackle these transformational issues most efficiently, a corresponding change in culture is required. A more agile, innovative, risk-conscious and, critically a customer-centric culture, is set to be the primary competitive...
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