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During the period October 2021-January 2022, The Banque centrale du Luxembourg (BCL) and the Commission de Surveillance du Secteur Financier (CSSF) carried out a joint survey to understand the level of adoption of certain innovative technologies and in particular the usage of Artificial Intelligence (“AI”) and Machine Learning (“ML”) in the Luxembourg financial sector.
The survey was addressed to all credit institutions, payment institutions and e-money institutions supervised by the CSSF. The document summarises the findings of that survey in the form of a thematic report. The survey was sent to 148 supervised institutions, among which 138 participated in the survey (93%).
The survey included 3 main sections. The first section aimed at gathering high...
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