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The workforce these days is diverse, globalized, highly connected, technology-savvy, and demanding. Its employees are young, ambitious, and filled with enthusiasm. Millennials are a main force—but so are older workers, who remain engaged and valuable contributors. Critical new skills are scarce—and their uneven distribution around the globe is forcing companies to develop new ways to find people, develop capabilities, and share expertise. As mobile, social, and cloud computing continue to expand, these tendencies transform the world of analytics as well as performance management.
For various reasons relating to professional satisfaction and finances, many workers are extending their work careers. These trends are producing a highly multi-generational workforce. How can...
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