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EDITORIAL - By Adelin REMY, Editor, AGEFI Luxembourg
More and more service providers (telecommunications, banks, insurance companies, etc.) no longer provide their contact email address. Customers are generally left with only messaging options on their website, chat, phone, WhatsApp, or other social media.
The advantages of email over other electronic communication methods (instant messaging, chats, VOIP, etc.) include:
Formality and Traceability: Email is often perceived as more formal and suitable for professional communications. It allows for a written record of exchanges, which is useful for contracts, agreements, or important discussions.
Accessibility and Universality...
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