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After a frantic few years spent implementing copious regulations within tight deadlines, banks can finally focus on strategic topics regarding their business and operational transformation. And in doing so, we can observe the main areas in which banks are taking action.
First, banks are reducing their cost to serve base with a strong focus on profitability and reshaping target operating models. The abiding low-interest-rate environment, essential technology investment, compliance costs and new competitors have forced banks to reconsider their business models and identify cost and income drivers for better decision making. The strategic imperative to predict the most profitable products, clients and regions of the future has evolved the banking landscape. It’s one of...
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