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By Geoff Hodge CEO and Phil Davies CTO of Milestone Group
Its a long time since outsourcing has been regarded as cutting edge. A variety of models have been adopted, the technology is largely mainstream, and fund managers partitioning off non-core activities to specialist service providers has become a common practice. Innovative product development, core investment functions and business development stay in-house, while commoditised processes are often farmed out. In many ways outsourcing has done what it claimed: reduced costs and improved efficiency. But it has also introduced new, and often unanticipated, control requirements into a fund managers organisation. As direct control of business critical functions has passed to third parties...
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